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You can request a return within 30 days of delivery. Items should be unused and in their original packaging. If your SmoothPaw arrives damaged or stops working, email us a photo and we’ll send a replacement or a full refund, no return needed. To start, email us at smoothpawsupport@gmail.com with your order number.

Shipping is free on every US order. Orders are processed within 1–3 business days, and most arrive within 7–10 business days after that. Once your order ships, you’ll get an email with tracking so you can follow it to your door.

Go slow. Let your pet sniff the tool and hear the grinder running before you touch their paws. Start on the low speed, trim just one or two nails per session if needed, and reward them with a treat after. Most pets get more comfortable with short, regular sessions.

It’s made for dogs and cats. Pick the small, medium, or large grinder opening based on nail thickness, not the type of animal.

The light brightens your work area, but it can’t show the blood vessel inside the nail, especially on dark nails. To stay safe, clip a little at a time and use the grinder to smooth the rest.

Remove the blade and grinder head and rinse them under running water. Wipe the body with a dry cloth, and let everything dry before putting it back together.

Plug it in with the included USB-C cable. It works with a wall adapter, laptop, or power bank. No batteries to buy.

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